Workplace Niceness Can Have Nasty Side Effects
Metadata
- Author: Jonah Sachs
- Full Title: Workplace Niceness Can Have Nasty Side Effects
- Category: articles
- URL: https://work.qz.com/1260571/at-work-a-respectful-culture-is-better-than-a-nice-one/
Highlights
- Team members who hold contrary or novel information even begin to experience a type of amnesia as the pull of agreeableness focuses their attention on what the group already knows and erases potentially unique contributions from their memory banks.
- We need a shared understanding that respect is shown when we invite and listen to someone’s unvarnished perspective, even when that perspective contradicts or weaken the positions of others. Even when those perspectives make the group less happy and comfortable.
- Before a meeting starts, everyone should write down the key pieces of information they want to share.That way, team members can overcome the amnesia-effect of hearing dominant information simply by consulting their notes.
Workplace Niceness Can Have Nasty Side Effects
Metadata
- Author: Jonah Sachs
- Full Title: Workplace Niceness Can Have Nasty Side Effects
- Category: articles
- URL: https://work.qz.com/1260571/at-work-a-respectful-culture-is-better-than-a-nice-one/
Highlights
- Team members who hold contrary or novel information even begin to experience a type of amnesia as the pull of agreeableness focuses their attention on what the group already knows and erases potentially unique contributions from their memory banks.
- We need a shared understanding that respect is shown when we invite and listen to someone’s unvarnished perspective, even when that perspective contradicts or weaken the positions of others. Even when those perspectives make the group less happy and comfortable.
- Before a meeting starts, everyone should write down the key pieces of information they want to share.That way, team members can overcome the amnesia-effect of hearing dominant information simply by consulting their notes.
Workplace Niceness Can Have Nasty Side Effects
Metadata
- Author: Jonah Sachs
- Full Title: Workplace Niceness Can Have Nasty Side Effects
- Category: articles
- URL: https://work.qz.com/1260571/at-work-a-respectful-culture-is-better-than-a-nice-one/
Highlights
- Team members who hold contrary or novel information even begin to experience a type of amnesia as the pull of agreeableness focuses their attention on what the group already knows and erases potentially unique contributions from their memory banks.
- We need a shared understanding that respect is shown when we invite and listen to someone’s unvarnished perspective, even when that perspective contradicts or weaken the positions of others. Even when those perspectives make the group less happy and comfortable.
- Before a meeting starts, everyone should write down the key pieces of information they want to share.That way, team members can overcome the amnesia-effect of hearing dominant information simply by consulting their notes.
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Workplace Niceness Can Have Nasty Side Effects
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Workplace Niceness Can Have Nasty Side Effects
Metadata
Highlights
Workplace Niceness Can Have Nasty Side Effects
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Highlights